Frequently Asked Questions

Find answers to the most common questions about our hydraulic metal recycling equipment, customization options, delivery, installation, and after-sales support.

Can the machine carry my own brand?

Yes — buyer branding on the nameplate, in the machine paint and in the manual can be arranged.

Can you build a machine to my tonnage and bale size?

Yes, within the limits of what can be transported in a container or on a flat rack.

Do you support OEM / ODM and customization?

Yes. Light customization, customization to your drawings, customization to your samples, plus colour, logo, packaging and special tonnage or chamber dimensions. Send us your drawing or sample and we will confirm feasibility and issue a drawing for your approval before production.

What is the lead time?

For standard models, about 30 days for 1 to 5 sets.

Do you provide drawings before production starts?

Yes.

What payment terms do you accept?

T/T, L/C

How do I get a quotation, and how fast will I receive it?

Send us the material you process, the tonnage or throughput you need, your target bale size, your power supply and your destination port. We reply with the recommended model, price and delivery time — usually within 12 hours.

What is your MOQ?

One set. There is no minimum order quantity on our standard models.

How are the machines shipped and packed?

We ship from Guangzhou Port and Shenzhen Port, by full container, flat rack or break-bulk depending on the size of the machine. Each machine is packed for sea transport and we prepare the container loading plan for you in advance.

Do you supply spare parts after the warranty period?

Yes.

What warranty do you provide?

One year.

Do your machines have CE certification?

Yes. We hold CE certification for hydraulic metal balers, hydraulic shearing machines and container loading systems, issued in 2025 and valid to 2027. Certificate numbers are available on request. Our manufacturing capability is verified by SGS.

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Address

No. 3, North Park East Road, Shishan Town, Nanhai District, Foshan City, Guangdong Province, China.

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